Privacy Policy

1. Introduction

Welcome to Santiago Transfer Tours. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice, or our practices with regards to your personal information, please contact us at info@santiagotransfertours.com.

When you visit our website https://santiagotransfertours.com (the "Website"), and more generally, use any of our services (the "Services", which include the Website), we appreciate that you are trusting us with your personal information. We take your privacy very seriously. In this privacy notice, we seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Website or otherwise when you contact us.

Information you provide to us:

• Contact Information: We collect your first and last name, email address, and phone number when you fill out our booking or contact forms.
• Booking Details: To provide our tour and transfer services, we collect information such as pickup and drop-off locations, flight numbers, dates, times, and the number of passengers.

Information automatically collected:

We automatically collect certain information when you visit, use or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, and other technical information. This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes.

3. How We Use Your Information

We use the information we collect or receive for the following purposes:

• To provide our Services: We use your booking details to arrange and manage your tours and transfers.
• To communicate with you: We use your contact information to respond to your inquiries, send you booking confirmations, provide updates, and request feedback.
• For business purposes: We may use your information for our internal business purposes, such as data analysis, identifying usage trends, and to improve our Website and Services.

4. Sharing Your Information

We only share your information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

We do not sell, rent, or trade any of your personal information with third parties for their promotional purposes.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete the data we hold about you. If you would like to exercise any of these rights, please contact us.

7. Changes to This Policy

We may update this privacy notice from time to time. The updated version will be indicated by a revised "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

8. Contact Us

If you have questions or comments about this notice, you may email us at info@santiagotransfertours.com or contact us by phone or WhatsApp at +1 (809) 491-6834.